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CRM Assistant

Job Title: CRM Assistant

Branch Locations: Chilliwack

Position: 6 month, contract

PrairieCoast Equipment

A PrairieCoast Overview

PrairieCoast equipment is a progressive, growing John Deere Dealership with 9 locations throughout Northern Alberta and British Columbia. We are committed to providing quality products and superior customer service. Our employees are the back bone to our success and are owners in our business. Over 55% of PrairieCoast equipment is owned by employees, through our RRSP and TFSA eligible Employee Share Ownership Plan. We have been voted one of Canada’s Best Managed Companies™ each year since 2013, as we recognize that our highly skilled employees are our most important resource.

We Offer

  • An excellent compensation package
  • A dynamic team environment
  • Training opportunities
  • Extensive benefits & RRSP’s
  • Employee incentives
  • A referral bonus program
  • A boot allowance program (restrictions apply)
  • Long Term Service Awards
  • Employee discounts
  • Employee Share Ownership Program (ESOP)

Overview

PrairieCoast equipment is implementing a new Customer Resource Management (CRM) system. The CRM Assistant will learn the new software and support PrairieCoast equipment’s employees after the software is introduced. The CRM Assistant will also support the execution of internal training, with the goal in the future to facilitate the introduction of the CRM to new staff during onboarding. This is an entry level position, which is expected to ramp up quickly. This is a 6 month contract position, with the potential of becoming a permanent position.

As CRM Assistant you will:

  • Learn all aspects of PrairieCoast equipment’s new software, through research, and by exploring the software
  • Answer phone calls from internal staff with questions regarding the software
  • Provides technical support where applicable
  • Other Administrative duties as required by the Admin Department

The ideal candidate will have:

  • Proficiency in Technology
  • Bachelor’s Degree preferred (any area)
  • Excellent communications skills
  • Ability to exercise diplomacy while managing staff requests
  • Ability to interact with all levels of the Organization
  • Ability to explain the software to all levels of technological ability
  • Good organizational and time management skills


We welcome all applications. In your cover letter, please include an explanation of why your experience is
specifically relevant to this role. We want to see your personality, how you think, and why you think
your next opportunity is here with PrairieCoast equipment.

apply now

John Deere - PCE - Canada's Best Managed Companies